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TERMS OF USE AND PRIVACY POLICY

1. BACKGROUND

Okéanos Fiberglass Pools places great importance on respecting your privacy and protecting your personal information.

In the course of operating its website, piscine-quebec.com, Okéanos Fiberglass Pools may collect certain personal information when you voluntarily communicate with us, including through online forms.

This policy is intended to inform users:

  • how their personal information is collected and processed;

  • the rights they have with respect to such information;

  • the identity of the person responsible for the protection of personal information;

  • the circumstances under which such information may be disclosed.

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2. APPLICABLE LAWS

The collection, use, disclosure, and retention of personal information are governed by:

  • the Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1 – Law 25);

  • the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.

  • for our United States customers, we also strive to comply with applicable state privacy laws regarding the protection of consumer information."

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3. NATURE OF THE WEBSITE

The website pool-fiberglass.com is a corporate showcase website owned by Okéanos Fiberglass Pools, a pool manufacturer.

The website does not allow:

  • online sales;

  • payments;

  • price displays.

Its sole purpose is to present our products and to allow users to submit information requests through online forms.

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4. PERSONAL INFORMATION COLLECTED

The personal information that may be collected is limited to the information you voluntarily choose to provide, including:

  • first and last name;

  • email address;

  • phone number;

  • city, province, or country;

  • any information included in the message you submit.

Information related to the performance of a role within a business (name, title, professional contact details) is not considered personal information within the meaning of applicable legislation.

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5. PURPOSES OF COLLECTION

Personal information is collected solely for the purpose of:

  • responding to your request for information;

  • following up on your request;

  • directing you, if necessary, to an authorized retailer.

Under no circumstances is this information used for online direct sales, automated marketing, or targeted advertising purposes.

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6. CONSENT

By submitting a form on the website, you consent to the collection, use, and processing of your personal information in accordance with this policy.

You may withdraw your consent at any time, subject to applicable legal obligations.

Before providing information about another person, you must obtain that person’s consent.

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6.1 INFORMATION CONCERNING MINORS

Okéanos Fiberglass Pools does not knowingly collect personal information from minors under the age of 18 without the consent of a parent or legal guardian.

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7. LIMITATION OF COLLECTION, USE, AND DISCLOSURE

​7.1 Collection

Collection is limited to the information necessary to respond to your request.

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7.2 Use

Personal information is used only by authorized personnel within Okéanos Fiberglass Pools, and only when required in the performance of their duties.

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7.3 Disclosure

Personal information is neither sold, rented, nor traded.

It may be disclosed on a limited basis:

  • to technical service providers (hosting, email), solely for the operation of the website;

  • to authorized retailers, when necessary to respond to your request.

All such third parties are required to comply with strict confidentiality obligations.

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8. RETENTION OF INFORMATION

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable legal obligations.

It is then securely destroyed or anonymized.

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9. SECURITY MEASURES

Okéanos Fiberglass Pools implements reasonable security measures to protect personal information against unauthorized access, loss, theft, or misuse, including:

  • hosting in secure IT environments;

  • restricted access to information;

  • secure data transmission (HTTPS).

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10. USER RIGHTS

You have the following rights:

  • the right to access your personal information;

  • the right to rectification;

  • the right to withdraw consent;

  • the right to deletion, where applicable.

All requests must be submitted in writing using the contact details below.

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11. PERSON RESPONSIBLE FOR THE PROTECTION OF PERSONAL

INFORMATION

Person Responsible for the Protection of Personal Information

Okéanos Fiberglass Pools

Email: confidentialite.okeanos@gmail.com

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12. AMENDMENTS TO THE POLICY

Okéanos Fiberglass Pools reserves the right to modify this policy at any time.
Any changes will be published on the website. Continued use of the site constitutes acceptance of such changes.

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